Salon Etiquette & Policies

KEN BAILEY SALON ETIQUETTE:

 

• ARRIVE ON TIME FOR YOUR APPOINTMENT!!

• TRAFFIC AND SITUATIONS DO OCCUR, THEREFORE CONTACT YOUR STYLIST IF YOU WILL BE LATE FOR YOUR APPOINTMENT

• FOR THE TRANQUILITY OF OUR CLIENTS, WE ASK THAT YOU PUT YOUR CELLULAR DEVICE ON “VIBRATE” WHILE RECEIVING SERVICES. (NO PHONES ON SPEAKER)

• ALL CONVERSATIONS SHOULD BE KEPT LOW FOR RESPECT OF OTHERS IN THE SALON

• FOOD SHOULD ONLY BE CONSUMED IN THE BISTRO AREA

• WHEN ORDERING FOOD FOR DELIVERY, PLEASE NOTIFY THE RECEPTIONIST SO SHE CAN RECEIVE YOUR DELIVERY UPON ARRIVAL IN SALON

 

 

APPOINTMENT CANCELLATION POLICY:

 

• WE RESERVE YOUR APPOINTMENT ESPECIALLY FOR YOU, THEREFORE, WE RESPECTFULLY REQUEST AT LEAST 24 HOURS NOTICE FOR CANCELLATIONS. “LESS THAN 24 HOUR NOTICE” AND “NO SHOWS” WILL RESULT IN A CHARGE AT THE DISCREPANCY OF YOUR STYLIST.

 

 

CHILDREN & CLIENT GUEST POLICY:

 

• WE LOVE CHILDREN, HOWEVER WE ASK THAT YOU DON’T BRING YOUR CHILD OR CHILDREN WITH YOU TO YOUR APPOINTMENT UNLESS THEY ARE RECEIVING SERVICES. OUR CLIENTS LOOK FORWARD TO THE KEN BAILEY EXPERIENCE AS “PERSONAL PAMPERING TIME.” CHILDREN ARE SUBJECT TO ELEMENTS OF DANGER IN THE SALON ENVIRONMENT. PLEASE RESPECT THIS POLICY AND ACCEPT OUR APPRECIATION FOR YOUR UNDERSTANDING.

• DUE TO THE KEN BAILEY EXPERIENCE, WE ASK THAT YOU DO NOT BRING FRIENDS & FAMILY TO YOUR SCHEDULE APPOINTMENT. WE PROVIDE OUR CLIENTS WITH A PERSONAL EXPERIENCE THAT WE VALUE AND IT CREATES AN ATMOSPHERE OF “NOT JUST A BEAUTY SHOP.”

 

 

PET POLICY:

 

• THE STATE BOARD OF COSMETOLOGY AND THE BOARD OF CONSUMER AFFAIRS HAVE SPECIFIC RULES AND REGULATIONS STATING THAT NO ANIMALS ARE ALLOWED IN A SALON AT ANY TIME. SERVICE DOGS WITH OFFICIAL “SERVICE ANIMAL” VESTS AND DOCUMENTATION ARE THE ONLY EXCEPTION TO THIS RULE.